We are looking for a Project Manager to join our team in Berlin.
Swiss Typefaces is a type design company known for its cutting-edge and innovative approach. Our retail and custom typefaces are valued for their high quality, both in terms of aesthetics and technology. International clients include big tech companies, luxury and fashion brands, cultural institutions and state organizations. Universal Typefaces is the German branch for Swiss Typefaces.
Our small team in Berlin is currently composed of two Type Designers and a Font Technology Specialist (and sometimes a kind dog!), all of whom are open-minded, cultivate a friendly and calm atmosphere in the office .
You will oversee the studio’s design and business operations, working closely with the team in Berlin and Vevey. You will serve as a key point of contact for clients and the design team. We are seeking a collaborative individual with a lot of enthusiasm and energy, someone who is proactive and an excellent communicator. We aim to establish a lasting, professional collaboration that grows and evolves over time.
Analyze customer inquiries, offer appropriate solutions, process requests, follow up as necessary
Ensure comprehensive oversight of all relevant information, coordinating the timely fulfillment of orders to meet the expectations of all parties
Oversee the management of incoming emails, providing thorough responses, addressing customer concerns, sharing product and condition information
Define client & project expectations together with the Sales & Communication Assistant, and communicate client feedback and project expectations to the Design team in a clear, constructive, timely and actionable manner
Lead the management and follow-up of projects, ensuring effective collaboration through emails, calls, meetings, and other channels
Collaborate closely with the Design team to define the scope, objectives, and deliverables of each project
Plan and schedule project timelines and milestones using the most appropriate tools and methodologies
Exhibit strong project documentation and communication skills, ensuring clear task and responsibility allocation across teams and stakeholders
Lead projects, ensuring they stay on track and meet delivery timelines
Foster and maintain strong, professional relationships with customers, providing guidance and support with charm, diplomacy and diligence
Maintaining accurate records of meetings, decisions and next steps, tracking client feedback
Assist in the coordination and oversight of the company’s development projects
Produce high-quality digital content, efficiently compile data, and conduct thorough evaluations of information
Depending on your interests and initiative, there’s a room for additional responsibilities. Particularly studio management tasks, i.e. day-to-day life in the office, general improvements, etc.
3 years Professional experience, including 2 years in Customer Service or 2 years in Project Management
Eligibility to work in Germany
Previous work experience in a graphic design agency, digital type foundry or more broadly in visual communication is a plus
Applicants are not expected to have expertise and/or experience in all those fields. However, the right amount of curiosity, perseverance and willingness are necessary.
Proficiency in English (written and spoken), notions of German
Strong organization, planning, prioritizing and writing skills, and able to organize and conduct meetings
Proactive in implementing new processes, analytical skills with high attention to detail, «can-do» attitude
Fluency with digital, including contemporary office software (MS Office, Adobe Acrobat) and agility with CMS, ERP tools, etc.
Time and resource management skills; managing multiple projects simultaneously without difficulty in two different sites (Berlin and Vevey)
Collaborative nature and have an easy-going personality, capable to work in a relatively small team, with great exposure to the management
Reliable, able to meet deadlines and to organise your own and others’ time
Excellent communication skills, forward thinking, and work with discipline and method
Commercial awareness, and seeking to identify and understand customer’s needs, anticipating customer’s needs, nurturing high quality service
Monitoring tasks, processes and problems related to projects with the resources available
Comfortable working in a role which involves a strong element of client services as well as internal project management
Interest in the field of graphic and type design and understand their mechanics
Exposure to international and complex projects ideally in the graphic design, or type design industry isn’t new for you
Proficiency in French and/or German would be a plus (written and spoken)
Curiosity, integrity & ethics, positive, pro active and energetic attitude
Salary range EUR 15’000 – 35’000 per year, depending on experience, qualifications and occupation rate
Part-time position
A role in a work environment in close contact with prestigious clients, design agencies and prominent figures in the design field
Great potential for growth, based on your interests and skills
This is a part-time position on site. Our office is located in Berlin Kreuzberg.
We ideally expect to fill this position from May 2, 2025 or before, or by arrangement depending on your earliest availabilities.
Please, reach out to us via e-mail to [email protected] with object «PROJECT MANAGER POSITION», containing the following:
→ A short description of your current situation and what you are aiming for by applying at this position.
→ Your Curriculum Vitae and references
Application deadline: 11.04.2025
We will first review all applications. Selected profiles will receive an e-mail to set up an interview in person or online. Other profiles will receive an e-mail at the end of the process. We thank you in advance for your interest and remain at your disposal for any further information via e-mail.
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